Privacy Policy

MAGRABi Retail recognize the importance of protecting the privacy of all customers or users who visit MAGRABi hosted or sponsored websites. We also believe it is important to inform you about how we will use your personal information, and to give you choices about the use of this data. For these reasons, we encourage you to read this Privacy Policy carefully. Privacy Policy is directed and applicable to individuals who visit the sections of MAGRABi website accessible at www.magrabi.com, as well as and including any other MAGRABi websites or web pages accessible through MAGRABi website or other promotional or subsidiary websites that MAGRABi hosts or sponsors such as mini-sites or pages on third party social networking services, directed at consumers in The Middle East. When you subscribe on the Website, or at our stores, to receive MAGRABi announcements and communications by e-mail you will provide us with your contact and identification details. The set of personal data is required in order to receive our communications. Please ensure that your data is accurate and, in case of any change to the personal data that you have provided us, please timely write to MAGRABi or amend your information online. We are committed to protecting your privacy. Except as described in this policy, we do not sell, trade or rent your personal information to third parties.

What kind of information do we collect?

We may collect and store personal information from you, such as your name, email address, postal address, phone number, gender, birthday, personal interests, product reviews and ratings, etc., when you subscribe to our newsletter, contact us with a question or concern, or participate in a contest, promotion, or survey. We may combine all of this information with information about you that we acquire from your activity in our stores or via the phone, our joint marketing partners, from unrelated third parties, and from our other brands. We collect and store certain other information automatically whenever you interact with this Web site. For example, we may collect your IP address, browser information, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data and reference site domain name. We also collect information regarding customer traffic patterns and site usage.

How We Use Personal Data?

Your personal data will be stored and used, primarily through automated processing, to keep you informed by e-mail or via SMS about us and our products, services, promotions as well as events organized or sponsored by MAGRABi. It can also be used to administer a contest, promotion, survey or other site feature and to provide you with the relevant products or services (for instance to deliver a prize you may have won in a contest).

Who do we share information with?

We engage third parties to perform services in connection with the operation of our business. Examples of these services include marketing, public relations and promotional material distribution and other activities, survey, sweepstakes and contests administration, Web site evaluation and data analysis. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform. These parties may also collect information directly from your use of our site, but we prohibit them from using such information in anything other than an aggregated non-personal form. We may share aggregated demographic information with our partners and advertisers. Aggregate demographic information is not linked to any personal information that can identify any individual person.

If you wish to delete your personal details, have an inquiry, or would like to submit a complaint regarding the User Privacy, please contact our Customer Care team via email at customercare@magrabi.com

Cookies

Our Website uses first party cookies (very small files that are sent by us to your computer or other access device) and other similar technologies which we can access when you visit our Website in the future. We may also use third-party cookies.There are five types of cookies:

Website Functionality Cookies

These cookies enable you to browse the Website and use our features such as shopping baskets.

Website Analytics Cookies

We use these cookies to measure and analyze how our customers use the Website. This allows us to continuously improve our Website and your shopping experience.

Customer Preference Cookies

When browsing or shopping online, the Website will remember your preferences (for example your user name, language or location). This improves your experience and makes your browsing simpler, easier and more personal to you.

Targeting or Advertising Cookies

These cookies collect information about your browsing habits in order to deliver advertisements more relevant to you and to understand your interests. They are also used to limit the number of times you see an advertisement as well as help us measure the effectiveness of our advertising campaigns. To personalize your shopping experience, we are also using advanced technology without cookies to provide you with a safe and personal experience.

Third-Party Service Provider Cookies

We may work with third-party companies, commonly known as service providers, who are authorized to place third-party cookies, web beacons, or similar technologies for storing information on the Website. These service providers help us to provide you with a better, faster, and safer experience. Mention Me is a 3rd party service provider who will place cookies if your customers interact with your program in order to support functionality of the technology. For more information, visit Link

By using our Website, you agree that we and they can place these types of cookies on your device and access them whenever you visit the Website or other websites operated by us.

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our Website.